Shipping Policy

At Majestic Livings, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our online store.

1. Shipping Locations

We currently ship orders to locations within India, subject to serviceability by our logistics and delivery partners.

Delivery availability may vary depending on the delivery address and the serviceability of the selected courier partner.

If your location is not serviceable, we may contact you regarding the order and provide an appropriate resolution.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful order placement and payment confirmation.

Orders placed on weekends, public holidays, or during periods of unusually high demand may require additional processing time.

Once your order has been dispatched, you may receive a shipping confirmation and tracking information where tracking is available.

3. Estimated Delivery Time

After dispatch, orders are generally expected to arrive within approximately:

3–7 business days

Delivery times are estimates and may vary depending on:

• Delivery location;

• Courier availability;

• Weather conditions;

• Public holidays;

• Operational or logistics delays;

• High order volumes;

• Incorrect or incomplete address information; and

• Circumstances beyond our reasonable control.

The estimated delivery timeframe does not constitute an unconditional guarantee of delivery by a particular date.

Where a specific delivery estimate is displayed on the product page or during checkout, that estimate may apply to the relevant order.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may offer:

• Free shipping on selected products;

• Free shipping above a specified order value;

• Flat-rate shipping; or

• Shipping charges based on location, product, or order value.

The applicable shipping charge shown at checkout will apply to your order.

5. Order Tracking

Where tracking is available, we will provide tracking information after the order has been dispatched.

You can use the tracking information provided by us or our delivery partner to check the status of your shipment.

Please allow some time for tracking information to become active after dispatch.

6. Delivery Attempts

Our delivery partners may make multiple delivery attempts depending on their operational procedures.

Please ensure that:

• Your delivery address is complete and accurate;

• Your phone number is correct and reachable;

• Someone is available to receive the order where required; and

• Any delivery instructions provided are accurate.

If an order cannot be delivered because of an incorrect address, customer unavailability, refusal to accept the package, or other circumstances attributable to the customer, additional delivery arrangements may be required.

7. Incorrect or Incomplete Address

Customers are responsible for providing a correct and complete delivery address when placing an order.

If you notice an error in your address, please contact us as soon as possible.

We will try to update the address before dispatch, but we cannot guarantee that changes will be possible once the order has been processed or handed over to the delivery partner.

Majestic Livings will not be responsible for delays or failed deliveries resulting directly from incorrect or incomplete information supplied by the customer.

8. Delayed Shipments

Although we work with delivery partners to deliver orders within the estimated timeframe, delays can occasionally occur.

Delays may result from:

• Courier or logistics issues;

• Weather or natural events;

• Public holidays;

• Transportation disruptions;

• High order volumes;

• Regulatory restrictions;

• Incorrect address information; or

• Other circumstances outside our reasonable control.

If your order appears significantly delayed, please contact us with your order number so that we can investigate the shipment status.

9. Lost or Missing Shipments

If tracking indicates that your order has been delivered but you have not received it, please contact us as soon as possible.

We may coordinate with the relevant delivery partner to investigate the shipment.

If a shipment is confirmed to be lost during transit, Majestic Livings will work with the customer to provide an appropriate resolution in accordance with applicable law and our Refund & Return Policy.

10. Damaged Packages

If your package appears visibly damaged at the time of delivery, you should, where reasonably possible, document the condition of the package and contact us promptly.

If the product itself is damaged, defective, or otherwise affected, please contact us within 48 hours of delivery with photographs or video showing the issue and packaging.

Eligible claims will be handled according to our Refund & Return Policy and applicable consumer-protection laws.

11. Wrong Product or Missing Items

If you receive a product that is different from what you ordered or an essential item is missing from your package, please contact us within 48 hours of delivery.

Please provide your order number and clear photographs or video where appropriate.

After verification, we may provide a replacement, refund, or another appropriate resolution depending on the circumstances and product availability.

12. Cash on Delivery

Cash on Delivery (“COD”) may be offered for selected products, locations, or orders.

COD availability is determined by our logistics and payment partners and may not be available for every order.

If COD is available, the applicable amount payable will be displayed during checkout.

We may contact customers to verify COD orders before dispatch.

13. Multiple Products in One Order

If an order contains multiple products, the products may be shipped together or separately depending on product availability, warehouse location, supplier arrangements, or logistics requirements.

If products are shipped separately, you may receive separate tracking information.

14. International Shipping

At present, Majestic Livings does not offer international shipping unless specifically stated on the website.

Any international shipping service introduced in the future will be subject to separate shipping charges, delivery conditions, customs requirements, duties, taxes, and applicable laws.

15. Customs, Duties and Taxes

For orders delivered within India, applicable taxes will be handled in accordance with Indian law and the applicable checkout information.

If international shipping is introduced in the future, customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country, unless otherwise stated at checkout.

16. Shipping and Returns

Shipping and delivery are separate from our return and refund process.

If you receive a damaged, defective, incorrect, or otherwise eligible product, please refer to our Refund & Return Policy for information about return, replacement, and refund procedures.

Where a return is approved because of a verified product issue attributable to Majestic Livings, applicable return shipping arrangements will be handled in accordance with our Refund & Return Policy and applicable law.

17. Delivery Confirmation

An order may be considered delivered based on the delivery confirmation or tracking information provided by the relevant logistics partner.

If you believe an order has been incorrectly marked as delivered, contact us promptly so that we can investigate the matter.

18. Changes to Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our business, delivery partners, shipping arrangements, or applicable laws.

The updated policy will be published on this page with a revised effective date.

19. Contact Us

If you have questions regarding shipping or delivery, please contact us:

Majestic Livings
Email: majesticlivings.business@gmail.com
Phone: 7838213904
Business Address: 9/5239, old seelampur, Gali no-4, Near Goal bethak,Ghandi Nagar, East Delhi-31, near goal bethak, 110031 delhi DL, India.

We will make reasonable efforts to assist you with shipping and delivery-related concerns.

Last Updated: 8 August 2026